The Story Behind iCabbi

Back in June 2009, Gavan Walsh was on holidays in Portugal with his girlfriend. One day they went out walking and got lost in a very remote area. What they would have done to get a taxi back to the villa, but they had no taxi numbers and there was nobody around to ask!

An idea struck Gavan during the ordeal, that it would be cool to be able to see live taxis on his iphone and then to be able to book one without having to speak to anyone. He got really excited about this concept and the day he got back from holidays he started working on putting a team together that could turn this idea into a reality. First he needed a good developer. Niall O'Callaghan was a friend's brother who had a reputation as a highly skilled developer that would deliver on a complex project. When approached with the concept, he immediately saw the opportunity and joined the team. Over the coming months, as the business started to grow, the guys realised that they needed help in planning and strategy. Bob Nixon, a good friend of Gavan's liked the concept and was eager to get involved so when approached, he joined, forming the core team of the business as it still stands today.

The launch of iCabbi as a consumer brand combined a PR campaign telling the people of Dublin of a new way to book your taxi. "Don't take a taxi, take an iCabbi!" and also the release of a short video that endeavoured to go viral. Don't forget that this was back in 2010 and taxi apps were only new to the market and quite innovative.

"Tight Spot"

Directed & Edited by: Eamonn Cleary, Produced by: Brian Deane, Camera & Lighting: Niall (NOB) O Byrne, Cast: James Gavigan & Jenny Lee Masterson

The Story Continued..

Although the original focus of the business was B2C, creating a direct link between independent taxi drivers and consumers, when a small 30 car taxi company approached the guys asking to adapt the technology into a basic dispatch system, it quickly became apparent that this is where the opportunity lay, as a B2B business, supplying revolutionary taxi dispatch software to taxi companies. Over the next 24 months, the team grew and focused on working with bigger and bigger taxi companies each time. Learning from the experts and this is where their much used motto comes from, "Built with Taxi companies for Taxi companies"

With the team now compromising of 18 highly dedicated, skilled individuals the future looks bright. The global taxi industry is in a major state of transition and currently with the most advanced cloud based system on the market, the iCabbi team are highly motivated and enthusiastic to capitalise on this gaping opportunity.The business was initially funded by the founders with help from family and friends, but has since received investment from a selection of Ireland's premier funding sources, Enterprise Ireland, AIB Seed Fund and also a group of technology investors that are part of Bloom Equity group.

iCabbi PHTM Tradeshow

The iCabbi stand at the annual PHTM Industry Show in Donington Park, UK, May 2014

Team Ireland & UK

Gavan Walsh iCabbi

Gavan Walsh

MD & Founder

Niall O Callaghan iCabbi

Niall O' Callaghan

CTO & Co-founder

Bob Nixon iCabbi

Bob Nixon

CCO & Co-founder

Niall Prenty iCabbi

Niall Prenty

COO

wayne Fogarty iCabbi

Wayne Fogarty

Project Manager

Sonal Gupta iCabbi

Sonal Gupta

Systems Architect & Senior Developer

Derek Flanagan

Derek Flanagan

Lead Tester

Tom Pughe iCabbi

Tom Pughe

Uk Sales

Jim Walsh

Jim Walsh

UK Sales

Marian Negru iCabbi

Marian Negru

Mobile Apps Developer

Mick Colgan

Mick Colgan

Support Manager

Andy Janes

Andy Janes

UK Implementations

Bobby Maher

Bobby Maher

Development

Gerry McGrath

Gerry McGrath

Project Management

Ken Carroll

Ken Carroll

Support

Ruth McLaughlin

Ruth McLaughlin

Marketing Communications Manager

Andrew Pughe

Andrew Pughe

UK implementations

Nick

Nick O' Laoire

Graphic Design

Team America

Kyle Summers

Kyle Summers

U.S Project Manager

Spencer Kimball

Spencer Kimball

U.S Sales

David Berg

David Berg

U.S Support

What our customers say..

Amber Cars Leeds City Taxis Logo Data Cars Logo
Amber Cars Leeds

iCabbi emerged as the best option to take my business forward. The platform gives me the control and flexibility to operate my business the way I want and critically to improve the customer experience.

Mark Callaghan VIP Taixs
Andy Pennock - MD

Amber Cars, Leeds UK (900 cars, 90,000 bookings per week, 50% automation through App, IVR and web booker)

City Taxis Logo

City Taxis considered many solutions before taking on board Team iCabbi. The key decision and defining moment was made after meeting the Founders & Directors of iCabbi, although we had a fantastic relationship with our previous provider, Gavan and his team took it to a whole new level. A solution that provided advanced technology combined with a fantastic customer service interface, giving us a unique "best of both World's" system to combat the ever evolving "Virtual Taxi" world.

 

By the "second" day (the first was to be fair manic with 960 drivers and 70 Call Centre Staff why wouldn't it be??) our staff & drivers loved the iCabbi system. Since installation the most critical importance for us is that everyone at iCabbi has been there and baby sat us through the new launch. iCabbi have a team that holds an unprecedented amount of dedication & commitment to their system & customer. We look forward to a long and unassailable future together.

Arnie Singh
Arnie Singh - MD

City Taxis, Sheffield UK, 900 Cars, formerly with Autocab

Data Cars Logo

Data Cars is South London's largest Taxi company and always the leader when choosing the best technology for the business. It has taken me 25 years to build this business to over 300 cars and I felt for some time my present dispatch system was letting down my drivers and my customers on a regular basis with faults. I therefore travelled the globe in search for the best dispatch system on the market and without any doubt, I believe ICabbi is just that. The ICabbi team managed the whole project step by step.

 

I was so impressed on the week we went live as ICabbi engineers arrived on Monday 9am and within 2 hours we were live. The switchover only took 10 minutes as everything worked as it should. Furthermore, ICabbi stayed on site for a further three days to make sure we were happy and to help with staff's questions. This professional approach and customer care has ensured Data Cars will be an ICabbi customer for many years to come.

Les Chapman Data Cars
Les Chapman

Data Cars, London Uk 300 taxis

Contact iCabbi Sales

iCabbi IS THE TRADING NAME OF Coolnagour Ltd., REGISTERED IN IRELAND: 484271, REGISTERED FOR VAT: IE9753868B,
Directors: ANTHONY BERMINGHAM (CHAIR), GAVAN WALSH, NIALL O 'CALLAGHAN, BOB NIXON

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