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In Dispatch Technology

iCabbi is sponsoring the TLPA 98th Annual Convention & Trade Show in Phoenix, Arizona
Visit us at booth 501 from Nov 1st-3rd!

Cloud Based Dispatch System

With the cloud, IT is made easy. We provide you with a highly stable, reliable and scalable infrastructure. We focus on the IT, you focus on your business.

Matt Velasquez
Matt Velasquez, General Manager
Alexandria Yellow Cab, 380 Cars, Virginia, USA

"We switched to iCabbi in 2014 from the dispatch system we had been using for 20 years. iCabbi provides us with a level of efficiency, reliability and innovation that has never been seen in our industry"

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The iCabbi Dispatch System

iCabbi is the most advanced, feature rich cloud-based dispatch system in the world, built with taxi companies, for taxi companies. Our customer's ideas drive our innovation and design processes, and from the moment iCabbi launched, the system has been evolving. We embrace the opportunity to work with companies to identify common pain points, uniquely positioning ourselves to deliver solutions that future proof your business.

Paul Regan
Paul Ragan, CEO
Veezu, 2,200 Cars UK

"We chose iCabbi because it's the best technology on the market and the team are constantly improving the product"

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Customer Booking App

At iCabbi, our white-labelled iCabbi apps are developed to suit every fleet. The focus is on a fast, user friendly, informative booking experience for the customer. Bespoke requests can also be facilitated, while our Open API allows development of unique, individual consumer Apps.

Key Features

Company logo & Brand Colours, Live Driver Tracking, Cash / Card & Account Payments, Fixed Fares & Estimated Pricing Displayed, View active / upcoming & previous bookings, Optional driver rating & driver feedback, Security & Journey Sharing

Andy Pennock Amber Cars
Andy Pennock, MD
Amber Cars, 900 Cars, Leeds UK

"We've just hit 40,000 App bookings, we're averaging 60% automation and we have achieved this by working with a great technology partner - iCabbi"

Customer Booking App
Customer Booking App

Website Booking Engine

Fully integrated, branded online booking engine, easily adapted to your existing site or as a stand-alone webpage. The customer or client adds their booking details which automatically enters the dispatch system and subsequently dispatches to the relevant driver without any human intervention.

Key Features

Fully Automated Booking &, Dispatch, Website Integration, Account Customer Login, Live ETA & Driver Details, Journey Receipt with Route Map, Favourite Addresses

James Bradley
James Bradley, CEO
Alpha Cars, 580 Cars, Liverpool, UK

"We are now seeing the benefits of working with a real technology partner. We're averaging 56% automation and have grown our business by 20% in just 8 months. This says it all"

James Bradley

Track My Taxi Feature

Provide your customers with real time progress updates, with all the key features of an app on a mobile web page.

iCabbi Track my Taxi

Phone System

Automated booking & dispatched supported through intelligent IVR; prioritise key customers, reduce call queuing and improve customer experience.

Solutions Telecom DISC Phone System

SMS Text Back App

Text Back is an integral part of the booking process. Configurable 'SMS Hooks' allow you to configure messages at any stage in the booking process; confirm booking, car arrival, journey receipt etc.

iCabbi SMS App
Driver Experience

Business Management Tools

iCabbi is the chosen partner of proactive, forward thinking business owners. Our solutions are designed to strengthen your competitive edge.

Key Features

Automated Booking & Dispatch - Achieve automation rates of up to 60% using consumer App, IVR and Web Booker.

Open API's - Build your own modules or integrate with your partners.

Traffic Light System - Prioritize your loyal customers.

Report Suite - Full visibility and control of your business, focus on the information you need to drive operational efficiency.

iCabbi SMS App
Kevin McCabe, Owner
Green Cab, Vermont, USA

"The more we use iCabbi, the better our company performs. The back end reporting has been an invaluable tool for us"

Driver Experience

Automated Dispatch - Reduces dead mileage by getting bookings to the right driver, eliminating friction and noise within the business.

Predefined Smart Messages - Enable drivers to action dispatch functions via Driver App.

Zone & Bid Visibility - Let the driver know where the work is and when it's coming

Cashiering - Integrated cashiering solutions to ensure drivers are paid on time.

Call to Driver/Customer - Creates a direct link between driver and customer, through centralized phone number

Driver Experience
Driver Experience


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