iCabbi’s Open Week from Mon 17 – Fri 21 Aug was a great success with hundreds of fleets tuning in to get an in-depth view of iCabbi’s product and team. If you didn’t get a chance to join us, you can request the videos below.
Welcome to iCabbi – Monday 17th 4 – 5pm
The doors are open! We’re kicking off Open Week with an introduction to iCabbi, our team, our tech, our approach and our vision for your future. Find out what we’re all about and what we’ve got in store for you for the rest of the week.
Dispatch & Driver Experience Demo – Tuesday 18th 3 – 4:30pm
Get up close and personal with our intelligent Dispatch Engine and Fleet Management system. You’ll be able to see just how flexible it is with hundreds of configurations you can customise to dispatch your way. Learn how to make real-time DIY changes and follow the journey from booking through to dispatch rules to driver.
Passenger Experience Demo – Wednesday 19th 3 – 4:30pm
Find out how our complete Passenger Experience helps you drive automation and deliver a world-class experience to your customers. We’ll show you our brand new Passenger App, Web Booker, complete Business Solution and Voice IVR & Phone Solution.
Everything you need to know about switching systems – Thursday 20th 3 – 4:30pm
If you like what you’ve seen so far then you’ve probably got lots of questions about what happens next! Come meet the people who will support you on your Go-live and ongoing iCabbi journey. Find out what our implementations process looks like, what support channels and resources are available to you, how we protect your data and how payments and billing works.
Customer Success & Your Future at iCabbi – Friday 21st 3 – 4:30pm
Customer Success is at the heart of everything we do at iCabbi… so we’re saving the best for last! Meet our Customer Success team and learn about their approach to helping you become the best taxi company you can be. And don’t just take our word for it! Check out some case studies and listen to the stories of customers who we’ve helped to grow bigger, better and in some cases beyond taxi.
We are extremely proud of our 99% customer retention rate and we hope that this session and indeed the whole week helps you understand why customers who switch to iCabbi STAY with iCabbi!