Effective Date: 04/12/18

  1. Introduction

This Cookie Policy describes the different types of cookies and similar technologies that may be applied on: (a) the iCabbi Site (www.icabbi.com) and on its associated subdomains; and (b) on the iCabbi Dispatch Application.

 

iCabbi may change this Cookie Policy at any time to reflect any changes in technology or legislation affecting the way we use cookies and how you, as a user, can manage them. Please take a look at the “Effective Date” legend at the top of this page to see when this Cookie Policy was last revised. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site.

  1. What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a Site. Cookies are then sent back to the originating Site on each subsequent visit, or to another Site that recognises that cookie. Cookies are useful because they allow a Site to recognise a user’s device. You can find more information about cookies at:

 

Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your website experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

 

 

 

 

Most Sites you visit will use cookies in order to improve your user experience by enabling that Site to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

 

Cookies may be set by the Site you are visiting (‘first party cookies’) or they may be set by other Sites who run content on the page you are viewing (‘third party cookies’).

 

3.   Cookies used on the iCabbi Website

iCabbi (“us”/”our”/”we”) uses first party and third party cookies. We use cookies in order to make this Site easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how this Site is used so that we can make sure it is as up to date, relevant and error free as we can.

 

To the extent any Personal Information is collected through cookies, the Data Privacy Statement applies and compliments this Cookie Policy.

 

By continuing to browse the Site you are agreeing to our use of cookies and the cookies notice at the top of your browser will disappear. If you block our use of cookies, you may be unable to access certain areas of our Site and certain functions and pages will not work in the usual way. Doing so may also affect our ability to update this Site to cater for user preferences and improve its performance.

 

 

 

 

Functional Cookies

Functional cookies allow this Site to remember choices you make (such as your user name and log in details) and any customisations you make to Site pages during your visit in order to provide enhanced, personalised features. For instance; these cookies can be used to remember changes you have made to text size, fonts and other elements of web pages that can be customised. They may also be used to provide services which you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other Sites.

 

List of Functional Cookies on the iCabbi Website

 

Cookie

Description

Expiry

1st or 3rd Party

Opt-Out

    hstc

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

(Expires: 2 years)

https://www.hubspot. com

Please refer to your browser help for opting out of this cookie

hubspotutk

This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

(Expires: 10 years)

https://www.hubspot. com

Please refer to your browser help for opting out of this cookie

 

 

List of Functional Cookies on the iCabbi Website (continued)

 

Cookie

Description

Expiry

1st or 3rd Party

Opt-Out

    hssc

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the

    hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

(Expires: 30 min)

https://www.hubspot. com

Please refer to your browser help for opting out of this cookie

    hssrc

Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

(Expires: None. Session cookie)

https://www.hubspot. com

Please refer to your browser help for opting out of this cookie

    hs_testcookie

This cookie is used to test whether the visitor has support for cookies enabled.

(Expires: Session cookie)

https://www.hubspot. com

Please refer to your browser help for opting out of this cookie

 

List of Functional Cookies on the iCabbi Website (continued)

Cookie

Description

Expiry

1st or 3rd Party

Opt-Out

hsPagesViewedThis Session

This cookie is used to keep track of page views in a session.

(Expires: Session cookie)

https://www.hubspot. com

Please refer to your browser help for opting out of this cookie

_ga

Used to distinguish users.

2 years

Google Analytics

https://tools.google.co m/dlpage/gaoptout

_gid

Used to distinguish users.

24 hours

Google Analytics

https://tools.google.co m/dlpage/gaoptout

_gat

Used to throttle request rate.

1 minute

Google Analytics

https://tools.google.co m/dlpage/gaoptout

AMP_TOKEN

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

30 seconds to 1 year

Google Analytics

https://tools.google.co m/dlpage/gaoptout

_gac_<property-id>

Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

90 days

Google Analytics

https://tools.google.co m/dlpage/gaoptout

 

List of Functional Cookies on the iCabbi Website (continued)

 

Cookie

Description

Expiry

1st or 3rd Party

Opt-Out

intercom-id-<id>

This cookie is used for to keep track of a visitor's identity.

20 Years

Intercom

Please refer to your browser help for opting out of this cookie

 

 

Web Beacons

Web beacons (also known as Internet tags, pixel tags and clear GIFs) are typically transparent graphic images placed on our Website. Web beacons are used in combination with cookies to measure the actions of visitors on websites. We may use web beacons to obtain information such as the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page.

 

We may also use web beacons in marketing emails sent by our system.  If you receive the HTML formatted version of such emails and your email is configured to download images, a record of whether or not you open the email (and, if you open the email, how frequently you open it) will be saved with your subscriber history.  Your engagement with the content of the communication (such as which links you click on) will also be recorded.

 

We may use this information in aggregated form to give us an indication of the popularity of content and to help us make decisions about future content and formatting.  We may also use the information to publish more content relevant to users in future issues and to unsubscribe recipients who haven't opened our emails for a period of time.

 

  1. Cookies used on the iCabbi Dispatch Application

 

Functional Cookies

Functional cookies allow the Dispatch Application to remember choices you make and any customisations you make to Site pages during your visit in order to provide enhanced, personalised features. For instance; these cookies can be used to remember changes you have made to text size, fonts and other elements of web pages that can be customised. They may also be used to provide services which you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other Sites.

                                    

List of Functional Cookies on the Dispatch Application

 

Cookie

Description

Expiry

1st or 3rd Party

Opt-Out

booth_mode

Functional Cookie to store a user preference in relation to how the system should operate

30 days

1st

No

extension

Functional Cookie which stores the phone extension the user of the application is using

30 days

1st

No

login_redirect

Functional Cookie to manage a HTTP redirect after the user has logged in

30 days

1st

No

user_location

Functional Cookie storing the office code at which the user is logged into. This is only set for companies who operate multiple offices

30 days

1st

No

version

Functional Cookie storing the current application version number

30 days

1st

No

_ga

Used to distinguish users.

2 years

Google Analytics

https://tools.google.co m/dlpage/gaoptout

_gid

Used to distinguish users.

24 hours

Google Analytics

https://tools.google.co m/dlpage/gaoptout

_gat

Used to throttle request rate.

1 minute

Google Analytics

https://tools.google.co m/dlpage/gaoptout

AMP_TOKEN

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

30 seconds to 1 year

Google Analytics

https://tools.google.co m/dlpage/gaoptout

_gac_<property-id>

Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

90 days

Google Analytics

https://tools.google.co m/dlpage/gaoptout

 

 

 

Session Cookies

Session cookies allow the Dispatch Application users to be recognised within the application so that any page changes or data selection you, as user, do is remembered from page to page. Session cookies are stored in temporary memory and are not retained after the browser is closed. 

 

List of Session Cookies on the Dispatch Application

 

Cookie

Description

Expiry

1st or 3rd Party

Opt-Out

authautologin

Functional Cookie to manage a user preference to remain logged in

From 4hrs to 30 days (The expiry date is customisable per client)

1st

No

session

Functional Cookie for Session Management

From 4hrs to 30 days (The expiry date is customisable per client)

1st

No

  1. Managing Cookies in your Browser

 

In addition to the options provided above, you may refuse or accept cookies from the Site at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s site via your help screen. We have also supplied links to several of the more popular browsers for procedures on how to view and disable cookies.

 

 

 

 

 

 

 

Please be aware that if cookies are disabled, not all features of the Site may operate as intended.

 

  1. How to delete Cookies

For further information on how to delete cookies we recommend that you read the information provided at following link: http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html

 

  1. Further Information

You can find more information about cookies by visiting www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.

 

For further information about Google Analytics please see: Safeguarding your Data.

 

To opt out of being tracked by Google Analytics across all Sites, visit: http://tools.google.com/dlpage/gaoptout.

 

If you would like further information about the cookies used in relation to YouTube videos, the YouTube privacy notice, including details about YouTube related cookies, is available at:

https://www.google.co.uk/policies/privacy/.

 

If you would like to find out more about advertising networks and affiliate programmes and how cookies are used for these purposes, please visit: www.youronlinechoices.com

This is an information portal which is run by the Internet Advertising Bureau (IAB), the trade association for digital advertising, and will provide you will all  the information you need to know about online behavioural advertising and the choices available to you.

 

  1. Contact Information

If you have any queries in relation to this Cookies Policy, please contact us at compliance@icabbi.com

 

 

Cookies Website Notification

 

PRACTICE NOTE – Please note that when using cookies and seeking consent to do so, the relevant cookie(s) should not be set until after the affirmative action (e.g. clicking "OK") from the user.

 

 

"We use cookies to provide you with the best user experience. For more information on cookies and what they do please view our Cookies Policy" [insert hyperlink to policy]."

 

["Hide" BUTTON] ["OK/GOT IT!" BUTTON]