24x7 Taxi Call Center - Reliable, Efficient, Proven
Our 900+ strong team helps your business meet its needs and demands with our 24/7 support in any time zone. You can choose to have single shift between 4 – 9 hours (to supplement your local team in mornings or evenings) or 1 / 2 / 3 shifts of 8 hours each.
Our prices suit taxi companies of all sizes. Our Jedis are trained to manage all sides of the taxi business – the consumer/direct customers, business accounts and drivers.
Nearly 20 years of experience has made our processes robust and team extremely qualified. You focus on growing your business while Jedi deliver support experiences to increase retention and repeat business.
Our Jedi are trained in all collaborative tools – Live Chat, Email, Zendesk, Freshdesk, LivePerson, Slack, Whatsapp, Messenger and numerous others. You choose the tools and metrics that suit your company’s needs and our Jedis adapt.
We are trusted by big brands of Asia, UK, USA and others – in and outside Taxi industry due to our consistency and focus on quality.
You may have never heard of us before because we only work via select partners like iCabbi who focus on quality over quantity.
1. 24/7 Call Center Services
2. Bespoke solution to fit any taxi company
3. Pool of 900+ trained agents
4. Competitive Pricing
5. Robust Processes and Experienced Team
6. Flexible to Increase/Decrease agents to match seasonal business
7. Knowledge of the taxi industry
8. Knowledge of all software and tools
9. Experienced Project Manager to manage relationship
10. We focus on your success, because our roles depend on it.