Dispatch Management handles all your back-end processes. It stores and streamlines all of your driver, vehicle, passenger and corporate business records, and automates invoicing, billing and reporting. It’s here where you can configure the system to meet all of your unique needs – giving you the flexibility and control to dispatch your way – from managing all your pricing including fixed fares and tariffs to setting and changing your driver zones.
Make realtime changes to your dispatch, zone and site profiles.
Set, schedule and manage a range of price models for your fares by:
- Time in car
- Council-regulated time changes
- Public holidays
- Fixed-fare Journeys (e.g. airport run)
- Zone surcharges (clean-air/congestion)
- And discount codes.
Use Google or Royal Mail Addressing. Deliver extra customer-service to your customers with passenger modifications to their pick-up points.
Easily switch between, or aggregate, multiple fleets, with specific dispatch profiles and regulations.
Set up tasks and communications that automatically trigger following an event. You could, for example, automate a Thank You SMS text following the completion of a trip.
Dedicated portal to manage all aspects of your Business Account work from users and travel rules to invoicing and reporting.
Enable multiple payment channels including:
- Multi-provider pre/post-paid credit card processing.
Manage third-party integrations for Business Account and driver invoicing and billing.
Manage your documentation:
- Driver profiles
- Driver license, Insurance & Police Record PVG Disclosure
- Driver performance booking statistics
Manage vehicle-related documentation and records:
- License registration & plate expiry
- Council compliance
- Motor tax
Vehicle attributes (wheelchair accessible, people carrier, VIP etc.)
- CO2 emissions
Store employee profiles and records and control their access level to your dispatch system.
Store passenger information and give them a Traffic Light status. This enables you to endow priority status to good customers to enable VIP queue jumping. Likewise, you can flag undesirable passengers to prevent them from booking.
about iCabbi Dispatch Management?